Payment rail latency above 850ms p95 — draft RCA

Incident inc-4818 · owner Petter Aas · Nordic Federated Bank. Each verified class includes attached logs, probe output, and artefact links.

Back to workspace Evidence

Analysis package

Verification agent confidence, supporting evidence with attached logs/output, and rejected hypotheses.

Read-only Agent OS

No shell execution
No cluster-admin
No secret reads
No database writes
No firewall changes
No autonomous remediation

Root cause

Verification agent confidence score

54%

Investigation in progress for payments-auth. Working hypothesis pending verification against host pay-auth-a3.payments.corp (10.33.12.44).

Supporting evidence

2 verified classes · expand for logs & output

host pay-auth-a3.payments.corpip 10.33.12.44captured Aug 2, 2026, 4:12:00 AM

Check · incident workspace · resource identity + timeline

Logs · attached excerpt

[2026-08-02T04:12:00Z] investigate: open inc-4818
[2026-08-02T04:12:00Z] scope: tenant=tn-nordic customer=cu-payments env=production
[2026-08-02T04:12:00Z] resource: host=pay-auth-a3.payments.corp ip=10.33.12.44 cluster=payments-prod-eks

Output · verified details

{
  "incidentId": "inc-4818",
  "application": "payments-auth",
  "hostname": "pay-auth-a3.payments.corp",
  "ipAddress": "10.33.12.44",
  "cluster": "payments-prod-eks",
  "status": "investigating",
  "severity": "P2"
}

host pay-auth-a3.payments.corpip 10.33.12.44captured Aug 2, 2026, 4:12:00 AM
Check · agent passport · audit trail
Logs · attached excerpt
```
[2026-08-02T04:12:00Z] agent=ag-application-02 mode=read-only
[2026-08-02T04:12:00Z] productionWriteRequired=false
```
Output · verified details
```
{ "assignedAgent": "ag-application-02", "autonomy": "read-only", "write": false }
```

Rejected hypotheses

1 ruled out · with counter-evidence

Recommendation

Requires human execution — the Agent OS never remediates

Continue evidence collection; do not remediate from the console. Expand time window and correlate change calendar.